FAQs

Returns Policy We hope you love your new purchase, but on the off chance that you don’t, unwashed and unused items in their original packaging may be refunded within 30 days of purchase for all customers*.  To be eligible for a return: Item(s) have to be initiated for return and placed in the post within 30 days of the purchase date. Item(s) were not marked “Clearance” “Final Sale” or “Non-Returnable” at...

  A combination of reduced capacity throughout the delivery journey and at our Warehouse means that we’re unusually slower in processing returns. We will keep you posted via email once we’ve checked and processed your return. If your return has been delivered to us, don’t worry, it’s safe and will be processed as soon as possible.